Review of the Office for Civil Rights' Fiscal Year 1999 Government Performance and Results Act Report

EXECUTIVE SUMMARY:

This final report points out that the Office for Civil Rights (OCR) did not accurately report FY 1999 performance results and did not have an adequate system for validating the information presented in its performance report.  Our conclusion was based on exceptions we found in a judgmental sample of 63 of 209 review or investigation dockets.   We recommended that OCR:  (1) issue guidance to its regional offices to ensure that performance results are accurately and consistently reported; (2) enhance its data validation process to ensure that future performance results are reliable; and (3) review and, where appropriate, clarify the explanations and description of performance measures and reported results in future performance plans.  The OCR is taking steps to improve the accuracy and verification of data in the FY 2000 GPRA report and subsequent years' reports.

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