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CMS Reported Collecting Just Over Half of the $498 Million in Medicare Overpayments Identified by OIG Audits

Issued on  | Posted on  | Report number: A-04-18-03085

Why OIG Did This Audit

The Centers for Medicare & Medicaid Services (CMS) must protect the fiscal integrity of Medicare trust funds. A previous Office of Inspector General (OIG) audit determined that CMS had not recovered $332'million of the $416 million of Medicare overpayments that we had identified in audit reports issued during the 30-month period ended March 31, 2009. Also, we could not verify that CMS collected $84 million that it reported collecting, and we identified inaccuracies in the reported amounts.

Our current audit was a followup to our previous audit so that we could determine the extent to which CMS recovered Medicare overpayments for a more recent period.

Our objectives were to determine: (1) the extent to which CMS collected sustained Medicare overpayments identified in Department of Health and Human Services (HHS)-OIG audit reports and (2) actions that CMS took in response to the recommendations made in our prior audit report, (A-04-10-03059).

How OIG Did This Audit

We reviewed 148 Medicare audit reports issued during the 27-month period from October 1, 2014, through December 31, 2016 (audit period). CMS agreed to collect recommended overpayments totaling $498 million related to those 148 audit reports. We reviewed the relevant OIG clearance documents and CMS's supporting documentation for the 148 audit reports, and we discussed with CMS staff the status of our prior audit recommendations.

What OIG Found

We verified that CMS collected $120 million of the $498 million in sustained Medicare overpayments identified in HHS-OIG audit reports issued during our audit period. Of this sustained amount, CMS reported that it had collected $272 million (55 percent) and that it had not collected $226 million (45'percent). CMS provided documentation to support that it had collected $120 million of the $272'million. However, CMS did not provide adequate documentation to support that it had collected the remaining $152 million. In addition, CMS did not take corrective action in response to all of the recommendations made in our prior audit report, Obstacles to Collection of Millions in Medicare Overpayments . In that audit report, issued on May 18, 2012, we made six recommendations (listed in Appendix D) and CMS agreed to implement four of them. Of those four recommendations, CMS implemented two, partially implemented one, and did not implement one.

What OIG Recommends and CMS Comments

We recommend that CMS: (1) continue its efforts to recover any collectible portion of the $226'million in uncollected overpayments, (2) determine what portion of the $152 million was collected and recorded in its accounting system, (3) revise 42 CFR section 405.980 and corresponding manual instructions related to the reopening period for claims to be consistent with statutory provisions contained in section 1870 of the Social Security Act, and (4) develop a plan for resolving cost reports applicable to the nine audit reports discussed in this report. We also made other procedural recommendations.

CMS generally did not concur with our findings or recommendations. Of our nine recommendations, CMS concurred with one recommendation, did not concur with seven recommendations, and did not explicitly state that it concurred or did not concur with one recommendation. CMS concurred with our recommendation to continue its efforts to recover any collectible portion of the $226 million in uncollected overpayments and inform us of any additional collections related to this amount.

On the basis of additional documentation CMS provided us after we had issued our draft report, we revised the total undocumented overpayment collections amount for our recommendation that CMS determine what portion was collected and recorded in its accounting system. We also revised one of our recommendations. After reviewing CMS's comments, we maintain that our findings and recommendations are valid.

22-A-04-077.01 to CMS - Closed Implemented
Closed on 01/23/2023
We recommend that the Centers for Medicare & Medicaid Services continue its efforts to recover any collectible portion of the $226 million in uncollected overpayments and inform us of any additional collections related to this amount.

22-A-04-077.02 to CMS - Closed Implemented
Closed on 06/16/2023
We recommend that the Centers for Medicare & Medicaid Services establish policies that define and require retention of documentation that is needed for independent verification of the collection of overpayments.

22-A-04-077.03 to CMS - Closed Implemented
Closed on 06/16/2023
We recommend that the Centers for Medicare & Medicaid Services determine what portion of the $152,510,191 (footnote 25) was collected and recorded in its accounting system based on policies established in response to our recommendation in the previous bullet.

22-A-04-077.04 to CMS - Closed Implemented
Closed on 06/16/2023
We recommend that the Centers for Medicare & Medicaid Services establish policies and procedures that require staff to clearly describe the reasons for non-collection of an overpayment, maintain any documentation necessary to support those reasons, and obtain approval from an authorized individual not to collect the overpayment.

22-A-04-077.05 to CMS - Closed Implemented
Closed on 01/23/2023
We recommend that the Centers for Medicare & Medicaid Services ensure that employees follow established policies and procedures for verifying that collection information is accurately and consistently recorded.

22-A-04-077.06 to CMS - Closed Implemented
Closed on 06/16/2023
We recommend that the Centers for Medicare & Medicaid Services provide MACs with specific guidance on what documentation is needed to support the collection of an overpayment.

22-A-04-077.07 to CMS - Closed Acceptable Alternative
Closed on 01/22/2024
We recommend that the Centers for Medicare & Medicaid Services revise 42 CFR section 405.980 and corresponding manual instructions related to the reopening period for claims to be consistent with statutory provisions contained in section 1870 of the Social Security Act, which allows Medicare contractors to determine whether overpayments were made and to begin to collect them for 5 years following the year payments were made.

22-A-04-077.08 to CMS - Closed Implemented
Closed on 01/22/2024
We recommend that the Centers for Medicare & Medicaid Services establish a mechanism to reopen claims when OIG starts an audit so that CMS can collect overpayments consistent with the 5-year timeframe contained in section 1870 of the Social Security Act.

22-A-04-077.09 to CMS - Closed Implemented
Closed on 06/16/2023
We recommend that the Centers for Medicare & Medicaid Services develop a plan, with milestones, for reconciling cost reports applicable to nine audit reports discussed in Appendix B of this report.

View in Recommendation Tracker

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